Performance Management

IMPORTANT NOTE: Access TeamWorks at If you are experiencing problems accessing TeamWorks to conduct performance planning or evaluation please ensure that you are using browsers supported by the State Accounting Office (including Internet Explorer 11 in compatibility mode; Chrome 35, 43; Microsoft Edge 20.10240, 25.10586; Firefox 24, 30, 38, 42; and Safari 6, 7, 8, 9; current as of 2/18). The information provided below is intended to provide a step-by-step guide for employees and managers regarding performance planning and evaluation.


The planning phase for the 2018-2019 Performance Management is almost here. One issue that has emerged during the last performance year is that Section 2 (Individual Goals) of many performance plans is not adequate. Managers may clone performance plans this year but they should review the plan to ensure that the goals are adequate. Section 2 of the performance plan should have the following characteristics:

  • There should be 3-5 individual goals in each performance plan.
  • Goals should not be Competencies such as Communication, Customer Services, etc. Unfortunately, many plans incorrectly list competencies in this section. Competencies appearing in this section are left over from cloning past plans.
  • The goals should be S.M.A.R.T. goals that are Specific, Measurable, Attainable, Relevant and Time Bound.
  • Goals should be developed after reviewing the Performance Planning Training for Managers on the agency intranet.  The Performance Planning (Instructions for Managers) PowerPoint below has details about S.M.A.R.T. goals. SMART goal training is also located at

Writing S.M.A.R.T. goals will help the manager more accurately communicate employee goals and will allow the employee to more easily understand and achieve the goals.

Individual Development Plans (IDPs) are also encouraged.

Immediately below you will find 2 one-page guides on how to write S.M.A.R.T. Goals and Individual Development Plans 

Writing S.M.A.R.T. Goals PDF file

Writing Individual Development Plans (IDPs)  PDF file

Performance Management Correspondence

Performance Management Step-by-Step Instructions

Performance Plan Cloning Instructions PDF file

Performance Planning (Instructions for Managers) PDF file 

Performance Management (Instructions for Employees) PDF file

Performance Evaluation (Instructions for Managers) PDF file

ePerformance Troubleshooting for Managers PDF file

Note:  TeamWorks ePerformance will not be used for the Mid-year Evaluation. Therefore, the evaluation step-by-step instructions above should be used only for the annual evaluation process.

Performance Management Training

New managers should review the performance management training available at the following link to the DOAS website:

Scroll down to the Areas of Focus and click on the Performance Management Process Overview box. Scroll down to Georgia PMP Overview Documents. Click in the bottom right corner of the boxes to open the documents on the selected topics.

Navigate to previous Performance Management page and click on the Performance Management Training box. Scroll down to Performance Management Training Documents and Videos. Click in the bottom right corner of the boxes to start the videos on the selected topics.

After review of this material remember that step-by-step instructions regarding your performance management responsibilities are provided above.

Other Performance Management Reference Documents

Mid-Year Performance Evaluation Form Microsoft Word document

Competency Dictionary  PDF file

Georgia Performance Management Process Brochure  PDF file

DNR ePerformance Reports To Accuracy Form  Microsoft Word document

Questions about ePerformance should be directed to your division Human Resources representative.

Link to the Team Georgia Website:

Link to the Human Resources Administration (HRA) (formerly SPA) Website: