The Need-to-Know Summary:
Please contact email@example.com for all your IT and IT-related issues, questions, problems, and requests.
It has long been the decision of the EPD Director's Office to have an EPD person as the point of contact for EPD personnel on all IT-related issues and problems.
However, many people in EPD have been contacting DNR IT staff instead.
While I do not mind assisting if I can -- and have the time, the EPD Information Technology group supports EPD; DNR IT Customer Care supports the rest of DNR.
So, for example, if you have a problem with a ticket, or some IT issue is not resolved to your satisfaction, or you require guidance, or need anything else related to IT, please contact firstname.lastname@example.org for assistance.